$5 for your first pickup with code BETTR5.Check your address
Fairhope · Daphne · Spanish FortSign in
More ways to lighten the loadComing soon
ConsignmentSell what still has life left.
Local storageStow it, get it back anytime.
RecyclingHard-to-recycle, handled.
Property ServicesPickup support for participating properties.
HomeReturnsDonations
ReturnsPickup and delivery to the required carrier, store, or approved drop-off.DonationsPilotEligible usable items delivered to an approved donation destination.
More ways to lighten the loadComing soon
ConsignmentSell what still has life left.
Local storageStow it, get it back anytime.
RecyclingHard-to-recycle, handled.
Property ServicesPickup support for participating properties.
Pricing$9.99 per pickupService area

Serving Fairhope, Daphne, Spanish Fort, and scheduled South Baldwin routes.

PICKED UP IN BALDWIN COUNTY

PICKED UP IN BALDWIN COUNTY

The return box has been riding in your trunk for a week.

The return box has been riding in your trunk for a week.

The return box has been riding in your trunk for a week.

The return box has been riding in your trunk for a week.

We grab it off your porch and take it to the counter the retailer named. You get a photo and the receipt without leaving the house.

We grab it off your porch and take it to the counter the retailer named. You get a photo and the receipt without leaving the house.

One pickup. Flat $9.99.

First pickup is $5 off with BETTR5.

One pickup. Flat $9.99.

First pickup is $5 off with BETTR5.

Book from your phone. Nothing to download.

Book from your phone. Nothing to download.

Pickup confirmed

Front door · 2:14 PM

Pickup confirmed

Front door · 2:14 PM

We come to your door

Wherever it has to go

Updates and proof

QR codes or printed labels

We come to your door

Wherever it has to go

Updates and proof

QR codes or printed labels

BEFORE WE PICK IT UP

Pick your return setup.

Tap what matches your return. We will show what to have ready.

BEFORE WE PICK IT UP

Pick your return setup.

Tap what matches your return. We will show what to have ready.

ONE LESS ERRAND

Skip the drive to Daphne.

Skip the drive to Daphne.

Set the return by the door, hand it to your driver, and get back to your morning.

ONE LESS ERRAND

Skip the drive to Daphne.

Set the return by the door, hand it to your driver, and get back to your morning.

WITHOUT BETTR

01

Wrestle the box into the car

02

Drive across the county

03

Wait behind six people

04

Hope you kept the receipt

WITH BETTR

01 Get your return ready

02 Hand it off at pickup

03 We make the drop-off

04 Watch the proof roll in

WITH BETTR

01 Get your return ready

02 Hand it off at pickup

03 We make the drop-off

04 Watch the proof roll in

HOW RETURNS WORKS

Three steps, then it’s ours.

Three steps, then it’s ours.

01

STEP 01

Add each return

Tell us what’s going back, where it goes, and whether you have a code or need a label.

A QR code ready to be scanned for a return

01

STEP 01

Add each return

Tell us what’s going back, where it goes, and whether you have a code or need a label.

A QR code ready to be scanned for a return

02

STEP 02

Pick a window

Pick an open window and tell us where to meet you.

Today, 2–4 PM

02

STEP 02

Pick a window

Pick an open window and tell us where to meet you.

Today, 2–4 PM

03

STEP 03

Follow the drop-off

Status updates and drop-off proof, straight to your account.

Dropped at the UPS Store

TODAY · 2:41 PM

03

STEP 03

Follow the drop-off

Status updates and drop-off proof, straight to your account.

Dropped at the UPS Store

TODAY · 2:41 PM

One price, porch to counter.

One price, porch to counter.

One price, porch to counter.

Covers the pickup, the drive, the drop-off, and the proof. No fuel fees, no surprises.

Covers the pickup, the drive, the drop-off, and the proof. No fuel fees, no surprises.

One price, porch to counter.

Covers the pickup, the drive, the drop-off, and the proof. No fuel fees, no surprises.

$9.99

$9.99

$9.99

per pickup

Every pickup includes

Pickup at home or the office

Drop-off wherever the retailer requires

A photo when we take it

Drop-off proof when the counter gives one

Your full total before you pay

$9.99

per pickup

Every pickup includes

Pickup at home or the office

Drop-off wherever the retailer requires

A photo when we take it

Drop-off proof when the counter gives one

Your full total before you pay

Take $5 off your first pickup

BETTR5

Take $5 off your first pickup

BETTR5

LOCAL SERVICE

LOCAL SERVICE

Neighbors driving. Receipts to prove it.

Neighbors driving. Receipts to prove it.

Pickup photo, live status, and drop-off proof while your return rides with us.

Pickup photo, live status, and drop-off proof while your return rides with us.

A photo the second we take it.

A photo the second we take it.

Drop-off proof when the counter gives one.

Drop-off proof when the counter gives one.

A real person answers when you write in.

A real person answers when you write in.

CUSTODY STATUS

Riding with Bettr

Confirmed at pickup · 2:14 PM

Our receipt proves the handoff. Acceptance and refund timing stay with the retailer.

LOCAL SERVICE

Neighbors driving. Receipts to prove it.

Pickup photo, live status, and drop-off proof while your return rides with us.

A photo the second we take it.

Drop-off proof when the counter gives one.

A real person answers when you write in.

CUSTODY STATUS

Riding with Bettr

Confirmed at pickup · 2:14 PM

Our receipt proves the handoff. Acceptance and refund timing stay with the retailer.

CUSTODY STATUS

Riding with Bettr

Confirmed at pickup · 2:14 PM

CUSTODY STATUS

Riding with Bettr

Confirmed at pickup · 2:14 PM

CUSTODY STATUS

Riding with Bettr

Confirmed at pickup · 2:14 PM

RETURN DESTINATION

RETURN DESTINATION

If your return has a destination, we know it.

If your return has a destination, we know it.

We follow the retailer’s instructions to the letter, so nothing lands back on your porch.

We follow the retailer’s instructions to the letter, so nothing lands back on your porch.

DESTINATION TYPES

Carriers: UPS, USPS, or FedEx

Carriers: UPS, USPS, or FedEx

Retail stores: Staples, Kohl’s, or wherever they say

Retail stores: Staples, Kohl’s, or wherever they say

Other approved drop-off spots

Other approved drop-off spots

SUPPORTING PROOF

Carrier receipt

Store receipt

Counter scan

Timestamp

Destination photo, when we can get one

RETURN DESTINATION

If your return has a destination, we know it.

We follow the retailer’s instructions to the letter, so nothing lands back on your porch.

DESTINATION TYPES

Carriers: UPS, USPS, or FedEx

Retail stores: Staples, Kohl’s, or wherever they say

Other approved drop-off spots

SUPPORTING PROOF

Carrier receipt

Store receipt

Counter scan

Timestamp

Destination photo, when we can get one

Drop-off confirmed

Handed off · 2:05 PM

Drop-off confirmed

Handed off · 2:05 PM

RETURN PROOF

A paper trail from your porch to the counter.

A paper trail from your porch to the counter.

A paper trail from your porch to the counter.

Watch the pickup photo, the status, and the drop-off proof while your return is with us.

Watch the pickup photo, the status, and the drop-off proof while your return is with us.

Watch the pickup photo, the status, and the drop-off proof while your return is with us.

Covered while we carry it.

The Bettr Guarantee holds from pickup through the handoff.

View Bettr Guarantee details

Return record

Today · Pickup window 2–4 PM

Proof ready

Pickup confirmed

2:14 PM

In Bettr custody

2:21 PM

Delivered

2:41 PM

Proof ready

2:43 PM

PICKUP CONFIRMATION

Return pickup confirmation photo

Front porch · Saved 2:14 PM

DESTINATION PROOF

Delivered to UPS Store

Fairhope · 2:41 PM

Receipt scan

View

✓ Photo

✓ Timestamp

✓ Destination

✓ Receipt or scan (when available)

Return record

Today · Pickup window 2–4 PM

Proof ready

Pickup confirmed

2:14 PM

In Bettr custody

2:21 PM

Delivered

2:41 PM

Proof ready

2:43 PM

PICKUP CONFIRMATION

Return pickup confirmation photo

Front porch · Saved 2:14 PM

DESTINATION PROOF

Delivered to UPS Store

Fairhope · 2:41 PM

Receipt scan

View

✓ Photo

✓ Timestamp

✓ Destination

✓ Receipt or scan (when available)

Return record

Today · Pickup window 2–4 PM

Proof ready

Pickup confirmed

2:14 PM

In Bettr custody

2:21 PM

Delivered

2:41 PM

Proof ready

2:43 PM

PICKUP CONFIRMATION

Return pickup confirmation photo

Front porch · Saved 2:14 PM

DESTINATION PROOF

Delivered to UPS Store

Fairhope · 2:41 PM

Receipt scan

View

✓ Photo

✓ Timestamp

✓ Destination

✓ Receipt or scan (when available)

Keep Bettr one tap away.

Keep Bettr one tap away.

Add Bettr to your home screen. Booking takes seconds and old pickups stay handy.

Add Bettr to your home screen. Booking takes seconds and old pickups stay handy.

Book your next pickup in seconds

Book your next pickup in seconds

Jump straight into your account

Jump straight into your account

Look back at past pickups and proof

Look back at past pickups and proof

Open Bettr

Keep Bettr one tap away.

Add Bettr to your home screen. Booking takes seconds and old pickups stay handy.

Book your next pickup in seconds

Jump straight into your account

Look back at past pickups and proof

Open Bettr

B

Bettr, ready when you need it

Bettr — one tap from your home screen

How to add Bettr to your phone

DONATIONS

DONATIONS

Got a pile for Goodwill too?

Got a pile for Goodwill too?

Got a pile for Goodwill too?

Add eligible donations to the same pickup.

Add eligible donations to the same pickup.

Add eligible donations to the same pickup.

One stop. Two piles gone.

One stop. Two piles gone.

One stop. Two piles gone.

RETURN PICKUP QUESTIONS

RETURN PICKUP QUESTIONS

RETURN PICKUP FAQ

Returns, explained.

Returns, explained.

ONE LESS ERRAND

Hand us the return. Keep your Saturday.

Hand us the return. Keep your Saturday.

Book a return pickup →

ONE LESS ERRAND

Hand us the return. Keep your Saturday.

Book a return pickup →