Serving Fairhope, Daphne, Spanish Fort, and scheduled South Baldwin routes.
RETURNS PICKED UP AT YOUR DOOR
RETURNS PICKED UP AT YOUR DOOR
Your return trip, handled.
Your return trip, handled.
Your return trip, handled.
Your return trip, handled.
We pick up eligible returns, take them to the right carrier or store, and share updates and proof when available.
We pick up eligible returns, take them to the right carrier or store, and share updates and proof when available.
One pickup. Flat $9.99.
Eligible first pickups: $5 with BETTR5
One pickup. Flat $9.99.
Eligible first pickups: $5 with BETTR5
Book online. No app required.
Book online. No app required.
Pickup confirmed
Front porch · 2:14 PM
Pickup confirmed
Front porch · 2:14 PM
Pickup at your door
Right carrier or store
Updates + available proof
QR codes or printed labels
Pickup at your door
Right carrier or store
Updates + available proof
QR codes or printed labels
RETURN PREPARATION
Prepare your return for pickup.
Choose how your return is prepared to see what to include before pickup.
Keep the active QR code available and follow the preparation instructions shown during booking.
Attach the correct return label before pickup when the retailer requires one.
Follow the retailer’s return instructions. The booking flow will identify any preparation required before pickup.
Seal your return before pickup and include any associated QR code, label, or return instructions during booking.
Some retailers allow unboxed returns. The booking flow will identify the preparation required for your return.
Add each return separately during booking so every item keeps the correct instructions and destination.
RETURN PREPARATION
Prepare your return for pickup.
Choose how your return is prepared to see what to include before pickup.
Keep the active QR code available and follow the preparation instructions shown during booking.
Attach the correct return label before pickup when the retailer requires one.
Follow the retailer’s return instructions. The booking flow will identify any preparation required before pickup.
Seal your return before pickup and include any associated QR code, label, or return instructions during booking.
Some retailers allow unboxed returns. The booking flow will identify the preparation required for your return.
Add each return separately during booking so every item keeps the correct instructions and destination.
ONE LESS ERRAND
Skip the return trip.
Skip the return trip.
Leave your return at the agreed pickup spot. We’ll handle the drive, the line, and the receipt.
ONE LESS ERRAND
Skip the return trip.
Leave your return at the agreed pickup spot. We’ll handle the drive, the line, and the receipt.
WITHOUT BETTR
01
Load the return into the car
02
Drive to the required destination
03
Wait in line
04
Keep track of the receipt
WITH BETTR
01 Prepare your return
02 Leave it at the pickup spot
03 We handle the drop-off
04 View updates and available proof
WITH BETTR
01 Prepare your return
02 Leave it at the pickup spot
03 We handle the drop-off
04 View updates and available proof
HOW RETURNS WORKS
Three steps. One clear route from your door.
Three steps. One clear route from your door.
01
STEP 01
Add Return
Tell us what’s going back and where it needs to go—QR code, label, or none at all.
01
STEP 01
Add Return
Tell us what’s going back and where it needs to go—QR code, label, or none at all.
02
STEP 02
Schedule Pickup
Pick a window and leave it at your door. Your driver takes it from there—no waiting around.
Today, 2–4 PM
02
STEP 02
Schedule Pickup
Pick a window and leave it at your door. Your driver takes it from there—no waiting around.
Today, 2–4 PM
03
STEP 03
Receive Proof
Photo and timestamp confirm the drop. The return trip is closed—no guessing.
Delivered to UPS Store
TODAY · 2:41 PM
03
STEP 03
Receive Proof
Photo and timestamp confirm the drop. The return trip is closed—no guessing.
Delivered to UPS Store
TODAY · 2:41 PM
Simple pickup pricing.
Simple pickup pricing.
Simple pickup pricing.
One flat price for pickup, destination handling, and proof when available.
One flat price for pickup, destination handling, and proof when available.
Simple pickup pricing.
One flat price for pickup, destination handling, and proof when available.
$9.99
$9.99
$9.99
per pickup
Included with every pickup
Pickup from your home or office
Delivery to the required return location
Pickup confirmation
Proof when available
Complete pricing shown before booking
$9.99
per pickup
Included with every pickup
Pickup from your home or office
Delivery to the required return location
Pickup confirmation
Proof when available
Complete pricing shown before booking
BETTR5
First pickup $4.99
BETTR5
First pickup $4.99
LOCAL SERVICE
LOCAL SERVICE
Local service. Clear responsibility.
Local service. Clear responsibility.
Bettr provides pickup confirmation, proof-based handling, and destination records while your return is in our custody.
Bettr provides pickup confirmation, proof-based handling, and destination records while your return is in our custody.
Pickup confirmation provided.
Pickup confirmation provided.
Proof provided when available.
Proof provided when available.
Direct support when you need it.
Direct support when you need it.
CUSTODY STATUS
In Bettr custody
Confirmed at pickup · 2:14 PM
The Bettr Guarantee applies during the defined custody period. Carrier acceptance and retailer refund decisions remain subject to their respective policies.
The Bettr Guarantee applies during the defined custody period. Carrier acceptance and retailer refund decisions remain subject to their respective policies.
LOCAL SERVICE
Local service. Clear responsibility.
Bettr provides pickup confirmation, proof-based handling, and destination records while your return is in our custody.
Pickup confirmation provided.
Proof provided when available.
Direct support when you need it.
CUSTODY STATUS
In Bettr custody
Confirmed at pickup · 2:14 PM
The Bettr Guarantee applies during the defined custody period. Carrier acceptance and retailer refund decisions remain subject to their respective policies.
CUSTODY STATUS
In Bettr custody
Confirmed at pickup · 2:14 PM
CUSTODY STATUS
In Bettr custody
Confirmed at pickup · 2:14 PM
CUSTODY STATUS
In Bettr custody
Confirmed at pickup · 2:14 PM
RETURN DESTINATION
RETURN DESTINATION
To the destination your return requires.
To the destination your return requires.
Bettr follows the return instructions, destination requirements, acceptance rules, and current availability associated with your return.
Bettr follows the return instructions, destination requirements, acceptance rules, and current availability associated with your return.
DESTINATION TYPES
Carriers (UPS Store, USPS, FedEx)
Carriers (UPS Store, USPS, FedEx)
Retail stores (Staples, Kohl’s)
Retail stores (Staples, Kohl’s)
Approved drop-off locations (Approved retail destination)
Approved drop-off locations (Approved retail destination)
SUPPORTING PROOF
Carrier receipt
Store acceptance confirmation
Destination scan
Timestamp
Destination photo (when available)
RETURN DESTINATION
To the destination your return requires.
Bettr follows the return instructions, destination requirements, acceptance rules, and current availability associated with your return.
DESTINATION TYPES
Carriers (UPS Store, USPS, FedEx)
Retail stores (Staples, Kohl’s)
Approved drop-off locations (Approved retail destination)
SUPPORTING PROOF
Carrier receipt
Store acceptance confirmation
Destination scan
Timestamp
Destination photo (when available)
Destination confirmed
Drop-off complete · 2:05 PM
Destination confirmed
Drop-off complete · 2:05 PM
RETURN PROOF
Proof at every important step.
Proof at every important step.
Proof at every important step.
From pickup confirmation to destination proof, Bettr keeps a clear record of the return while it is in our care.
From pickup confirmation to destination proof, Bettr keeps a clear record of the return while it is in our care.
From pickup confirmation to destination proof, Bettr keeps a clear record of the return while it is in our care.
Covered while we carry it.
The Bettr Guarantee applies during the defined custody period.
View Bettr Guarantee details
Return record
Today · Pickup window 2–4 PM
Proof ready
Pickup confirmed
2:14 PM
In Bettr custody
2:21 PM
Delivered
2:41 PM
Proof ready
2:43 PM
PICKUP CONFIRMATION
Front porch · Saved 2:14 PM
DESTINATION PROOF
Delivered to UPS Store
Fairhope · 2:41 PM
Receipt scan
View
✓ Photo
✓ Timestamp
✓ Destination
✓ Receipt or scan (when available)
Return record
Today · Pickup window 2–4 PM
Proof ready
Pickup confirmed
2:14 PM
In Bettr custody
2:21 PM
Delivered
2:41 PM
Proof ready
2:43 PM
PICKUP CONFIRMATION
Front porch · Saved 2:14 PM
DESTINATION PROOF
Delivered to UPS Store
Fairhope · 2:41 PM
Receipt scan
View
✓ Photo
✓ Timestamp
✓ Destination
✓ Receipt or scan (when available)
Return record
Today · Pickup window 2–4 PM
Proof ready
Pickup confirmed
2:14 PM
In Bettr custody
2:21 PM
Delivered
2:41 PM
Proof ready
2:43 PM
PICKUP CONFIRMATION
Front porch · Saved 2:14 PM
DESTINATION PROOF
Delivered to UPS Store
Fairhope · 2:41 PM
Receipt scan
View
✓ Photo
✓ Timestamp
✓ Destination
✓ Receipt or scan (when available)
Keep Bettr one tap away.
Keep Bettr one tap away.
Add Bettr to your home screen to book faster, check past pickups, and view available proof.
Add Bettr to your home screen to book faster, check past pickups, and view available proof.
Book your next pickup faster
Book your next pickup faster
Get to your account quickly
Get to your account quickly
See pickup history and available proof
See pickup history and available proof
Open Bettr
Keep Bettr one tap away.
Add Bettr to your home screen to book faster, check past pickups, and view available proof.
Book your next pickup faster
Get to your account quickly
See pickup history and available proof
Open Bettr
B
Bettr, ready when you need it
Bettr — one tap from your Home Screen
Bettr — one tap from your Home Screen
How to add Bettr to your phone
DONATIONS
DONATIONS
Have donations waiting too?
Have donations waiting too?
Have donations waiting too?
Add eligible donations to your return pickup and get more off your list in one visit.
Add eligible donations to your return pickup and get more off your list in one visit.
Add eligible donations to your return pickup and get more off your list in one visit.
One pickup. One visit. More time back.
One pickup. One visit. More time back.
One pickup. One visit. More time back.
RETURN PICKUP QUESTIONS
RETURN PICKUP QUESTIONS
